Once you complete your order you will receive an email order
confirmation. Please check this is correctand
then place a teaspoon of ashes per item into a suitable small seal top bag
or small container e.g. camera film pot, or used vitamin container etc.
Please ensure this is tightly sealed and clearly labelled with your name
and order number shown on your confirmation.
We
can supply a small pack for the collection of ashes, if you would like to
receive this pack please check the box when ordering and we will post this out
to you.
Please
post this to Nicola
Wait, Crystal Companions, 15 Green Croft, Bristol. BS5 7SX
WE HIGHLY RECOMMEND THE USE OF
A RECORDED DELIVERY
Once
we receive the ashes we will email or call you to let you know they have
arrived safely, we will give you an expected delivery date but please
note ~ all our pieces are handmade to order and delivery time will depend on
the memorial ordered but we do aim for all orders to be complete within 6 weeks
Once
your order is complete we will post your items to you by recorded delivery, we
also return to you any unused ashes and if applicable, any glass fragments from
the making process that contain ashes. We will email or call to let you know
your order is on its way and to expect it in the post (it will need to be
signed for on delivery)
If you
have any questions you would like to ask or any queries regarding the process
or delivery please do not hesitate to contact Nicola Wait on 0117
3496014 or 07858895001 or email: info@crystalcompanions-online.co.uk Please
be assured that all ashes are treated with the upmost care and attention.
